Nyra Kaftan Dress - Tropical Print

Thank you for shopping with Sands Fashion House!

We understand how important it is for you to have your desired piece in time, For the love of your piece we have 24 hours dispatch (Excluding Sunday) policy.

Things to remember before placing your order:

• Free Shipping is valid on all orders.
• Shipping for Exchange/Return/Refund is chargeable.
• We have Prepaid, COD and 0% Interest free EMI options on all purchases.
• COD is not applicable for orders above INR 8000.
• All Indian orders are dispatched with Blue Dart and is 100% trackable.
• All International orders are dispatched with DHL, is secured and 100% trackable.

ESTIMATED DELIVERY TIME

FOR INDIA ORDERS

India orders will take 3-5 working days from the date of purchase.

Upon placing the order, you will receive an email confirmation from us with the tracking number.

Please make sure you provide us with the correct mobile number and address to avoid any delays.

FOR INTERNATIONAL ORDERS

International orders will take 5 to 8 working days from the date of purchase. Customs clearance may create delays in delivery.

Upon placing the order, you will receive an email confirmation from us with the tracking number.

Please make sure you provide us with the correct mobile number and address to avoid any delays.

• International shipping charges will be calculated upon checkout. Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.
• Above delivery times can change depending on the time of the year, holiday periods, weekends, and Public Holidays or due to pandemic situation.
• We are not responsible for lost packages if the customer has provided a wrong address. It is the customer's responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Sands Fashion House cannot offer reimbursement for this package.

RETURN & EXCHANGE POLICY

We use standard sizes to help you pick the perfect size, however if you are not fully satisfied with your purchase or unsure and want to swap the item for another size then we are here to help you.

We have 7 days return policy.

TO INITIATE A RETURN/EXCHANGE:

You can contact us on our customer care on the following details:

Call/WhatsApp: +91 9717001502/9667661540,

Email:  care@sandsfashionhouse.com

DM Instagram :  https://www.instagram.com/sandsfashionhouse/

Important thing to keep in mind while sending back the product for return:
∙ All items must have the original tags, and should be unworn, unwashed, and undamaged with no smell of perfume, deodorant, or detergent.
∙ All items should be free of make – up or tan marks.

• Altered/Customized items will not be eligible for exchange/return/refund.
• We do not exchange/return/refund Indian order request received after 7 days.
• We do not exchange/return/refund international orders request received after 14 days.
• We charge a minimum fee of INR 500 for any alteration or customization request.

HOW TO EXCHANGE/RETURN

You can contact us on our customer care on the following details:

Call/WhatsApp: +91 9717001502/9667661540,

Email:                 care@sandsfashionhouse.com

DM Instagram :  https://www.instagram.com/sandsfashionhouse/

EXCHANGE/RETURN POLICY

Our policy lasts 7 days for Indian orders.

Our policy lasts 14 days for international orders.

We accept exchanges with only the same product (s) purchased. If you would like to exchange it with any other product (s) then this will be treated as a return, and you must place a new order for the item you would like instead.

EXCHANGE/RETURN CHARGES

FOR INDIAN ORDERS

Unfortunately, we do not offer free exchanges. If you would like to exchange any item, then you may contact our customer care team and raise a request and send the product to us. The second shipment is chargeable at a minimum of INR 300.

• Any faulty items will be exchanged and returned by Sands Fashion House.

FOR INTERNATIONAL ORDERS

Unfortunately, we do not offer free exchanges. If you would like to exchange any item, then this will be treated as a return, and you must place a new order for the item you would like instead.

• Any faulty items will be exchanged and returned by Sands Fashion House.

FOR CANCELLATION